Frequently Asked Questions

A number of frequently asked questions and answers. If you need specific help or your question isn’t answered here, feel free to contact us at contact us or check out the theme documentation.

General

Financial

Customization

Installation

Technical

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Chipmunk Theme

Until now, putting together a curated collection was time consuming. Chipmunk lets you focus on the content and makes the entire process effortless.

Frequently Asked Questions

General

Can I use these themes on multiple sites?

How often is your theme updated?

What is WordPress and what is a theme?

Can I use Chipmiunk Theme on WordPress.com?

Can I try out a theme prior to purchase?

Financial

Is Chipmunk Theme a recurring payment?

Can I receive an invoice for my purchase?

I am EU country citizen – why do you charge VAT?

If I'm not fully satisfied. Can I get a refund?

Customization

Do you provide a child theme template?

Can I make code changes without a child theme?

How can I include resource URLs in the search results?

Do you offer customization or design services?

Can I easily translate the theme?

Can I remove the theme credits from the footer?

Installation

Stylesheet missing when installing the theme

Does the theme include content?

Do you provide documentation and tutorials?

How do I install a theme?

Technical

What are the server requirements for your theme?

With which browsers is the theme compatible?

Do you support the latest version of WordPress?

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